Privacy Policy

Last Updated: 23 September 2025

At NexGen AI (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase on our website https://www.nexgenai.shop.

1. Information We Collect

When you use our website or purchase our products, we may collect the following information:

  • Name and email address

  • Billing and payment details (processed securely via Razorpay)

  • Order details and communication records

  • Technical data such as IP address, device type, and browser information

2. How We Use Your Information

We use the collected information for:

  • Processing your orders and payments

  • Delivering digital products instantly

  • Sending important updates, invoices, and receipts

  • Improving our services and user experience

  • Customer support and query resolution

3. Payment & Security
All online payments are processed through Razorpay’s secure payment gateway.

  • We do not store your credit card, debit card, UPI, or net banking details.

  • Razorpay may collect and process your payment details in accordance with their own Privacy Policy.

4. Data Protection
We implement industry-standard security measures to protect your personal data.

  • Access to your personal information is restricted to authorized personnel only.

  • While we take all precautions, no method of transmission over the internet is 100% secure.

5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share limited data only in the following cases:

  • With payment partners (Razorpay) for transaction processing

  • With legal authorities, if required by law

6. Cookies & Tracking
Our website may use cookies to:

  • Improve user experience

  • Analyze website traffic and usage

  • Provide personalized offers and marketing

Users may disable cookies in their browser settings.

7. Your Rights
As a user, you have the right to:

  • Access, update, or request deletion of your personal data

  • Opt-out of promotional emails anytime

  • Contact us for data-related queries

8. Contact Us
If you have any questions about this Privacy Policy, please contact us:

NexGen AI
📍 Mathura, Uttar Pradesh, India
📧 team@nexgenai.shop | business4255@gmail.com